Building Customer Experience Into Your Small Business
Introduction Customers are the lifeblood of a small business. Without customers, you don't have a business. That's why it's so...
Month: February 2023
Business Process Automation Software: What You Need To Know
Introduction If you've ever watched an episode of HBO's Silicon Valley, you know that the tech industry is obsessed with...
78 Customer Experience Excellence Practices Every Business Can Adopt
Introduction Customer experience (CX) is a top priority for every business today. It’s no longer enough to simply sell products...
A Let’s-get-started guide to modern data management
Introduction You know that data is the most valuable asset of your organization, but what about its management? In this...
Performance Management: Getting Things Done
Introduction The purpose of performance management is to drive results. It's important to have clearly defined goals and objectives. A...
Business Continuity Planning — Why You Need It
Introduction A business continuity plan is a key part of any disaster recovery strategy. It's important to ensure that your...
The Essential Guide to Environmental Sustainability
Introduction The concept of environmental sustainability is not new, but it's becoming more important than ever. As businesses operate under...
How I Built a Strong Online Presence
Introduction I started my first e-commerce business when I was 16 years old. I had no idea how to start...
How To Promote Sustainability: The Role Of Marketing And Advertising
Introduction The world is changing, and so is the way we live. Today, companies and organizations are increasingly adopting a...
A Framework to Fight Bad Customer Experiences
Introduction The customer experience is the core of any business. If your customers have a bad experience with you, they'll...
